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# GoGo Xpress

Hassle Free Social Selling For All

## Sitemaps

- [XML Sitemap](https://www.gogoxpress.com/sitemap.xml): Contains all public & indexable URLs for this website.

## Posts

- [What is GoGo Xpress?](https://www.gogoxpress.com/2022/07/04/test-2/) - GoGo Xpress is a nationwide pick-up and delivery courier service provider. Its e-commerce platform is specially designed and built for social and casual sellers, providing you with easy-to-use selling tools and solutions, cash on delivery service, and user-friendly dashboard so you can directly monitor your orders, sales, and disbursement transactions. It is a quality product
- [Why use GoGo Xpress?](https://www.gogoxpress.com/2022/07/06/why-use-gogo-xpress-2/) - GoGo Xpress gives you on-time delivery service that includes free Cash on Delivery (COD) fees, friendly delivery fees, and seller tools that can help grow your online biz!
- [Is GoGo Xpress free?](https://www.gogoxpress.com/2022/07/06/is-gogo-xpress-free/) - Yes, downloading the app and creating your account on GoGo Xpress is absolutely free. No ifs, no buts!
- [Pricing Notes](https://www.gogoxpress.com/2022/07/01/test/) - What is Greater Metro Manila (GMM)? Greater Metro Manila (GMM) comprises of cities in Metro Manila and from surrounding provinces. Below are the cities under GMM: Metro Manila: All CitiesCavite: Bacoor City, Dasmariñas City, General Trias City, Imus City, Tanza, Trece Martires CityRizal: Antipolo City, Cainta City, San Mateo City, Taytay CityBulacan: Balagtas, Baliuag City,
- [What is the delivery time?](https://www.gogoxpress.com/2022/07/06/what-is-the-delivery-time/) - Nationwide delivery schedules are as follows: 3 days within Metro Manila and 5-7 days for provincial delivery addresses (excluding holidays and natural circumstances beyond one’s control). Items coming from any province to any destination will be covered by the 5-7-day provincial schedule. You or your buyer will be provided with an estimated delivery date upon
- [ECQ Operations](https://www.gogoxpress.com/2022/07/04/ecq-operations-2/) - Para sa mga nag-PM sa akin ng “HM po?” or “Available ba ito, sis?”, o di kaya “MINE”. PAYDAY na. Pa-burger ka naman!
- [ECQ Operations](https://www.gogoxpress.com/2022/07/04/ecq-operations/) - Para sa mga nag-PM sa akin ng “HM po?” or “Available ba ito, sis?”, o di kaya “MINE”. PAYDAY na. Pa-burger ka naman!
- [ECQ Operations](https://www.gogoxpress.com/2022/06/30/covid-1/) - Para sa mga nag-PM sa akin ng “HM po?” or “Available ba ito, sis?”, o di kaya “MINE”. PAYDAY na. Pa-burger ka naman!
- [Tapos ko na ang application, kailan ako tatawagan?](https://www.gogoxpress.com/2022/07/03/tapos-ko-na-ang-application-kailan-ako-tatawagan/) - Pagkatapos ma-kumpleto ang application, please wait for a Gogo Xpress representative to contact you for an orientation. We will reach out to you kapag kami ay nangangailangan ng partner rider sa area/s na iyong in-applyan.
- [May mga kailangan bang bayaran sa pag-apply?](https://www.gogoxpress.com/2022/07/03/may-mga-kailangan-bang-bayaran-sa-pag-apply/) - Libre lang ang pag-apply!
- [Hello world!](https://www.gogoxpress.com/2022/07/02/hello-world/) - Welcome to WordPress. This is your first post. Edit or delete it, then start writing!

## Pages

- [Home](https://www.gogoxpress.com/) - For seamless nationwide and COD deliveries, choose GoGo Xpress! Reliable, hassle-free service you can trust!
- [Sample Page](https://www.gogoxpress.com/sample-page/) - This is an example page. It's different from a blog post because it will stay in one place and will show up in your site navigation (in most themes). Most people start with an About page that introduces them to potential site visitors. It might say something like this: Hi there! I'm a bike messenger
- [FAQ](https://www.gogoxpress.com/help-center/) - Your go-to place for all service related GoGo Xpress questions and concerns. Choose from a wide range of topics related to your transactions.
- [Same Day Delivery for Sellers](https://www.gogoxpress.com/same-day-delivery/)
- [GoGo Xpress Features](https://www.gogoxpress.com/features/)
- [Landing Page](https://www.gogoxpress.com/landing-page/)
- [VIP account with GoGo Xpress Business+](https://www.gogoxpress.com/digital-logistics-solutions/) - Delivery Solutions for all business size. Join our VIP accounts now!
- [Who We Are](https://www.gogoxpress.com/who-we-are/) - Elevate your social selling game with GoGo Xpress app! Hassle-free platform for all. Start selling today!
- [Hassle-free nationwide door-to-door delivery](https://www.gogoxpress.com/standard-delivery/) - Reliable and affordable, our Nationwide Door-to-door Standard Delivery ensures your packages reach their destination securely and conveniently anywhere in the country
- [Instant Same Day Delivery in as Fast as 45 Minutes](https://www.gogoxpress.com/instant-delivery/) - Unlock Seamless and Reliable Same Day Instant Delivery Solutions for Within-the-Hour Needs
- [Delivery Plugin for your Shopify online store](https://www.gogoxpress.com/shopify-plugin/) - Seamless Integration, Limitless Possibilities: Elevate your Shopify Online Store with our GoGo Xpress Delivery Plugin today
- [How it Works](https://www.gogoxpress.com/how-it-works/) - Elevate your game with seamless e-commerce logistics. Experience the future of social selling with GoGo Xpress.
- [Boost sales with Promo Code Generator](https://www.gogoxpress.com/promo-code-generator/) - Delight your customers, offer exciting promos with Gogo Xpress' Promo Code Generator
- [Free Online Store with GoGo Xpress' Storefront Builder](https://www.gogoxpress.com/storefront-builder/) - Free and easy! Build your online storefront within the app—no monthly fees required.
- [Bulk Upload Deliveries](https://www.gogoxpress.com/bulk-upload-tool/) - Simplify and Scale: Easily book up to 1000 deliveries in one go with our Bulk Upload tool!
- [Contact Us](https://www.gogoxpress.com/contact-us/) - Contact GoGo Xpress Customer Support for assistance. We're here to help you!
- [Pricing](https://www.gogoxpress.com/pricing/) - Enjoy GoGo Xpress' budget-friendly nationwide delivery fees. Affordable and reliable service for you!
- [Ride With Us](https://www.gogoxpress.com/ride-with-us/) - Join as a Ka-GGX Rider Partner! Exciting rider partnership awaits you. Start your journey today!
- [Download GoGo Xpress](https://www.gogoxpress.com/download-gogo/)
- [Work With US](https://www.gogoxpress.com/work-with-us/)
- [Under Construction](https://www.gogoxpress.com/under-construction/)
- [Sitemap](https://www.gogoxpress.com/sitemap/)
- [Terms](https://www.gogoxpress.com/terms/)
- [News & Updates](https://www.gogoxpress.com/news/)
- [Promos](https://www.gogoxpress.com/promos/)
- [Blogs](https://www.gogoxpress.com/blogs/)

## Help Center

- [How to enable Location Services](https://www.gogoxpress.com/faqtopics/how-to-enable-location-services/) - What is Location Services and why you should turn it on? Location Services allows the GoGo Xpress app to provide the best experience and service by using information to determine your approximate location. This gives you access to features that improves experience like using the map to specify locations. It is recommended to allow the
- [What are the allowed items for Instant delivery?](https://www.gogoxpress.com/faqtopics/what-are-the-allowed-items-for-instant-delivery/) - You may send documents or parcels that do not exceed 46 cm (length) x 40 cm (width) x 35 cm (height) and maximum weight is 20 kgs for delivery by motorcycle. We do not accept cash or items prohibited by applicable laws in the Philippines. You may refer to our Cargo Restriction Policy for further
- [How far can I book from my location?](https://www.gogoxpress.com/faqtopics/how-far-can-i-book-from-my-location/) - Pick-up is within Metro Manila only, up to 15 kilometers from sender to recipient. Here is the list of cities that we cover.
- [What are the covered areas/cities for Instant Delivery](https://www.gogoxpress.com/faqtopics/what-are-the-covered-areas-cities-for-instant-delivery/) - Instant Delivery Service is currently available in Metro Manila only. No need to worry as we are continuously expanding our coverage area so watch out for further announcements. You may also check our Serviceable Areas Page for the complete list of covered cities.
- [What is Instant Delivery?](https://www.gogoxpress.com/faqtopics/what-is-instant-delivery/) - Instant Delivery service allows customers to book a pick-up and have the item delivered to the recipient in 45 minutes to 1 hour.
- [Who do I contact if I need help on my Instant delivery transaction?](https://www.gogoxpress.com/faqtopics/who-do-i-contact-if-i-need-help-on-my-instant-delivery-transaction/) - You can reach us directly via our app transaction page, right below your transaction details or thru Facebook live chat (10 AM to 5 PM daily). Concerns reported beyond our business hours will be responded to the next day.
- [Can I still change the delivery details once the transaction has been confirmed?](https://www.gogoxpress.com/faqtopics/can-i-still-change-the-delivery-details-once-the-transaction-has-been-confirmed/) - No, we do not allow changes to your delivery details after the transaction has been submitted. Any communication between you and the assigned delivery rider regarding change of details will not be accepted as proof of change.
- [Can I still cancel my transaction?](https://www.gogoxpress.com/faqtopics/can-i-still-cancel-my-transaction/) - You can still cancel your transaction so long as it has not been assigned to a delivery rider. Please note that once the transaction has been assigned to a delivery rider, you cannot cancel the order and your delivery fee won't be refunded.
- [Do you offer COD for Instant Delivery?](https://www.gogoxpress.com/faqtopics/do-you-offer-cod-for-instant-delivery/) - As of the moment, we do not offer COD for the value of the parcel being delivered.
- [How can I pay the delivery fee?](https://www.gogoxpress.com/faqtopics/how-can-i-pay-the-delivery-fee/) - You can pay the delivery fee via Gcash upon booking or have your recipient pay in cash upon delivery.
- [What is the maximum value covered by your insurance?](https://www.gogoxpress.com/faqtopics/what-is-the-maximum-value-covered-by-your-insurance-2/) - Maximum amount covered is up to PHP 50,000.00
- [Will I be notified about my booking?](https://www.gogoxpress.com/faqtopics/will-i-be-notified-about-my-booking/) - Yes, you can expect to receive an in-app notification for your booking for pick-up (rider in-transit) and your recipient receives the tracking link via SMS. Once the package is delivered to your recipient, you'll be able to see the proof of delivery via the app transaction page.
- [Is there a way for me to contact the assigned rider?](https://www.gogoxpress.com/faqtopics/is-there-a-way-for-me-to-contact-the-assigned-rider/) - Yes, you will see the rider's contact details on your booking via the app transaction page
- [How can I track if the assigned rider is on the way to my location?](https://www.gogoxpress.com/faqtopics/how-can-i-track-if-the-assigned-rider-is-on-the-way-to-my-location/) - You may use the location map tracker found on the transaction page to monitor the rider assigned to pick-up and deliver your parcel.
- [How many attempts will you try to deliver my package/s before returning it to me?](https://www.gogoxpress.com/faqtopics/how-many-attempts-will-you-try-to-deliver-my-package-s-before-returning-it-to-me/) - We will only attempt delivery once before initiating a return of your parcel back to you. We encourage you to advise your recipient to expect their GoGo Xpress delivery within the day. We will support this with ample delivery notifications to your recipient. Please note that riders can only wait for a maximum of 10
- [Is there a minimum number of packages required for you to pick up from my address?](https://www.gogoxpress.com/faqtopics/is-there-a-minimum-number-of-packages-required-for-you-to-pick-up-from-my-address/) - No, we will pick up any number of parcels as long as they were booked through the GoGo Xpress app and it fits within 46 cm (length) x 40 cm (width) x 35 cm (height) and does not weigh more than 20 kgs combined. Please note that our rider will only wait for a maximum
- [Do you allow multi-stop deliveries?](https://www.gogoxpress.com/faqtopics/do-you-allow-multi-stop-deliveries/) - We'll be making multi-stop deliveries available soon.
- [Can I specify the delivery time?](https://www.gogoxpress.com/faqtopics/can-i-specify-the-delivery-time/) - No, you won't be able to specify the delivery time but you will be given an estimated pick-up and delivery time prior to booking completion.
- [Who can avail of Instant Delivery service?](https://www.gogoxpress.com/faqtopics/who-can-avail-of-instant-delivery-service/) - Instant Delivery service is currently open to all GoGo Xpress users in Metro Manila.
- [If my package was not delivered, will it be returned?](https://www.gogoxpress.com/faqtopics/if-my-package-was-not-delivered-will-it-be-returned/) - Yes, your parcel will be returned to you the same day. We encourage you to make sure that your recipient is prepared to receive the parcel to avoid returned packages.
- [How long does Instant Delivery take?](https://www.gogoxpress.com/faqtopics/how-long-does-instant-delivery-take/) - Since this is on demand delivery service, it should take within thirty minutes to an hour depending on distance and road conditions.
- [Who will Pick-up and Deliver my parcel?](https://www.gogoxpress.com/faqtopics/who-will-pick-up-and-deliver-my-parcel/) - To expand our delivery service, we partnered up with Pandago (powered by Foodpanda). Pandago riders are authorized by GoGo Xpress to pickup, deliver and collect fees the same day for GoGo Xpress parcels.
- [Are there any cut-off for orders to be considered for Instant Delivery?](https://www.gogoxpress.com/faqtopics/are-there-any-cut-off-for-orders-to-be-considered-for-instant-delivery/) - Our instant delivery service is available 24 hours, no cut-off date or time. Booking thru the GoGo Xpress app can be done anytime subject to rider availability.
- [Are there additional charges for Instant delivery?](https://www.gogoxpress.com/faqtopics/are-there-additional-charges-for-instant-delivery/) - No, there won't be additional charges for Instant Delivery service. Delivery fee starts at PHP 88 per transaction with no surcharge. PHP 88: 0-6 kilometersPHP 118: 6-10 kilometersPHP 138: 10-15 kilometers
- [Do you do instant deliveries during weekends?](https://www.gogoxpress.com/faqtopics/do-you-do-instant-deliveries-during-weekends/) - Yes, we do instant deliveries during weekends and even on holidays.
- [Are there any fees for RTS transactions?](https://www.gogoxpress.com/faqtopics/are-there-any-fees-for-rts-transactions/) - Yes. Effective August 12, 2020, items/s that were not accepted within the predetermined delivery schedule are subject to a Service Fee equivalent to Shipping plus Item Protection Fees. Said Service Fee shall be deducted from your earnings upon disbursal, or billed to you if deduction is not applicable and must be paid within 7 calendar
- [<strong>How can I update my GoGo Xpress disbursement bank account?</strong>](https://www.gogoxpress.com/faqtopics/how-can-i-update-my-gogo-xpress-disbursement-bank-account/) - Here are the steps to easily update your disbursement bank account via the GoGo Xpress app: Log in to your GoGo Xpress app Go to your PROFILE Choose PAYOUT BANK ACCOUNT Click the ‘REPLACE BANK ACCOUNT’ button Select your preferred bank account
- [<strong>What will happen to my account if you close the XPay app?</strong>](https://www.gogoxpress.com/faqtopics/what-will-happen-to-my-account-if-you-close-the-xpay-app/) - You may still use XPay as your disbursal account for your GoGo Xpress transactions up to February 27, 2023. Beginning February 28, 2023, you can still login and access your XPay account to view transactions and payment details only. Access to both the XPay website and app will no longer be available by March 30,
- [<strong>What will happen if I have pending disbursements prior to your sunsetting?</strong>](https://www.gogoxpress.com/faqtopics/what-will-happen-if-i-have-pending-disbursements-prior-to-your-sunsetting/) - All pending disbursements will be processed on or before March 6, 2023.
- [<strong>Are there any changes in after- sales support?</strong>](https://www.gogoxpress.com/faqtopics/are-there-any-changes-in-after-sales-support/) - None. You can still reach us via email at customercare@gogoxpres.com or send us a message via our app.
- [<strong>Does this change my disbursal schedule?</strong>](https://www.gogoxpress.com/faqtopics/does-this-change-my-disbursal-schedule/) - Your funds will be disbursed to your new bank account after 5 banking days from the date of delivery.
- [<strong>What can you suggest since I really do not have a savings account other than XPAY?</strong>](https://www.gogoxpress.com/faqtopics/what-can-you-suggest-since-i-really-do-not-have-a-savings-account-other-than-xpay/) - If you are using XPay for your GoGo Xpress COD disbursements, we strongly recommend that you open a new bank account since XPay will no longer be available by March 30, 2023.
- [<strong>What will happen if I forget to withdraw my remaining balance after XPay gets decommissioned?</strong>](https://www.gogoxpress.com/faqtopics/what-will-happen-if-i-forget-to-withdraw-my-remaining-balance-after-xpay-gets-decommissioned/) - For those with balances in their XPay account, we will implement a debit freeze. In order to withdraw or transfer out the remaining funds , you will need to contact the EON team directly to request lifting of freezed account to enable this action. Below are the customer service channels of EON: Email: heretohelp@eonbankph.com Hotline:
- [What if my goods are lost or damaged in transit](https://www.gogoxpress.com/faqtopics/what-if-my-goods-are-lost-or-damaged-in-transit/) - For Claims on incomplete or damaged orders: The Claim must be made within 72 hours from the date of delivery to the recipient or date of return to the Seller. Claims for damaged items where the delivery of the item has been fulfilled as evidenced by a duly acknowledged proof of delivery (POD) from our
- [What is the process for filing a claim?](https://www.gogoxpress.com/faqtopics/what-is-the-process-for-filing-a-claim/) - Email us at customercare@gogoxpress.com and attach the relevant documents. You will need to provide the following: pick up receipt (for the Seller), screenshot of the order page with the tracking information; photo of the damaged item/s received by the buyer. The claimant can file a Claim email to customercare@gogoxpress.com by sending the following information: Reason for Claim Tracking
- [What is the delivery time?](https://www.gogoxpress.com/faqtopics/what-is-the-delivery-time/) - Nationwide delivery schedules are as follows: 2-3 days in select cities nationwide and 5-7 days for provincial delivery addresses (excluding holidays and natural circumstances beyond one’s control). Items coming from any province to any destination will be covered by the 5-7-day provincial schedule. You or your buyer will be provided with an estimated delivery date
- [Which payment methods do you support?](https://www.gogoxpress.com/faqtopics/which-payment-methods-do-you-support/) - We accept cash payments for both deliveries (Cash On Delivery) and pick-ups (Pay Upon Pick-up). More payment options to come at GoGo Xpress!
- [How fast can I get my payments?](https://www.gogoxpress.com/faqtopics/how-fast-can-i-get-my-payments/) - We disburse payments daily, but successfully delivered transactions are processed and cleared as follows, starting April 8, 2021:
- [Where are your serviceable areas?](https://www.gogoxpress.com/faqtopics/where-are-your-serviceable-areas/) - We can pick up and deliver your items daily with the exception of Sundays and National Holidays.Visit our Service Area Directory for the complete list of covered cities.
- [<strong>What do I do if I accidentally chose the Drop-Off Option but really want a Rider to pick up the parcels?</strong>](https://www.gogoxpress.com/faqtopics/what-do-i-do-if-i-accidentally-chose-the-drop-off-option-but-really-want-a-rider-to-pick-up-the-parcels/) - You may cancel the Drop-Off Transaction and rebook the delivery choosing the Rider Pick-up Option.
- [<strong>How does the Drop-Off option work?</strong>](https://www.gogoxpress.com/faqtopics/how-does-the-drop-off-option-work/) - Once the customer has booked a delivery thru the GoGo Xpress app and has chosen the Drop-Off option, they can bring the parcels to the Drop-Off Station on their own convenient time, no need to wait for a Pick-up Rider. Customers can also contact the Drop-Off Station in advance to coordinate the drop-off or if
- [<strong>What is the Drop-Off Option?</strong>](https://www.gogoxpress.com/faqtopics/what-is-the-drop-off-option/) - It is booking a delivery and bringing the parcel to the nearest Drop-Off Station at your most convenient time. Senders who are within 3km from any of the GoGo Xpress Drop Off Points can book a delivery using the Drop-Off Option.
- [How do I download the GoGo Xpress App?](https://www.gogoxpress.com/faqtopics/how-do-i-download-the-gogo-xpress-app/) - Android usersSearch for GoGo Xpress on the Google Play Store and download! iOS usersSearch for GoGo Xpress in the Apple App store and download! Web AppVisit https://app.gogoxpress.com to access the web app on your phone or desktop. You can also tap on the prompt to “Add To Home Screen”. Alternatively, once you reach the login screen, tap on the Share icon,
- [How does GoGo Xpress work?](https://www.gogoxpress.com/faqtopics/how-does-gogo-xpress-work/) - Once you've logged into your account, you can choose between GoPadala or GoBenta within the app. For booking deliveries you can choose GoPadala and input the information needed on the form. For sellers, we also have GoBenta where you can create your own online store and use seller tools like Sell a Product, and Promo
- [Can a buyer pick-up items from a partner location instead of having it delivered?](https://www.gogoxpress.com/faqtopics/can-a-buyer-pick-up-items-from-a-partner-location-instead-of-having-it-delivered/) - No, we currently don't have pick-up locations for buyers.
- [How do I use GoKita?](https://www.gogoxpress.com/faqtopics/how-do-i-use-the-performance-dashboard/) - With your online store all set up, you can track your progress through our Performance Dashboard. Check your sales and weekly data so you know how to grow your business better. Click on More Features on your GoGo Xpress Dashboard and choose GoKitaClick Install GoKita and once installed, you will now be able to track
- [What is GoKita?](https://www.gogoxpress.com/faqtopics/what-is-the-performance-dashboard/) - This tool is made for tracking your performance and earnings. You’ll be able to see a weekly summary of how your shop is progressing. From there, you’ll be able to know what you can do to grow your business.
- [How do I activate the GoPromo?](https://www.gogoxpress.com/faqtopics/how-do-i-activate-the-promo-code-generator/) - Click on More Features on your GoGo Xpress Dashboard and choose GoPromoInput what you want to name your promo code, the discount value, and the usage conditions. You can even indicate specific products where promos can be applied. Save your promo code and anyone with the promo code can now use them on your store.
- [Can I use and upload my own store logo?](https://www.gogoxpress.com/faqtopics/can-i-use-and-upload-my-own-store-logo/) - Yes. Maximum file size is 1MB with 1000 x 1000 pxl. You can also replace your current one whenever you wish as long as it meets the size requirements.
- [Is there a limit to the number of items I can put in my GoBenta Cart?](https://www.gogoxpress.com/faqtopics/is-there-a-limit-to-the-number-of-items-i-can-put-in-my-gobenta-cart/) - Yes, Buyers can only purchase a maximum of up to 20 pieces of a particular item per checkout. If the Buyer wishes to purchase more than 20 pcs, they can book another transaction as long as the Seller has sufficient stocks available.
- [Is Cash on Delivery available?](https://www.gogoxpress.com/faqtopics/is-cash-on-delivery-available/) - Yes, but items are required to be at least P150 (with the maximum of P50,000) for Cash on Delivery to be valid.
- [Can I edit my GoBenta name after I created one already?](https://www.gogoxpress.com/faqtopics/can-i-edit-my-gobenta-name-after-i-created-one-already-2/) - No. You have to email customercare@gogoxpress.com to request for a revision.
- [How do I set up my GoBenta storefront?](https://www.gogoxpress.com/faqtopics/how-do-i-set-up-my-gobenta-storefront/) - Once you’ve logged into your GoGo Xpress account, click on More Features then choose GoBenta.Create your own desired shop link. Ex. app.gogoxpress.com/shop/sample-store-nameNote: this will be your official and permanent GoBenta URL that you will use when sharing your shop. Changes cannot be made after you activate your GoBenta link. Click Activate GoBenta and you’re now ready
- [Why use GoBenta?](https://www.gogoxpress.com/faqtopics/why-use-gobenta/) - GoBenta is a free feature that anyone can use! Whether you’re a casual social seller or a full-time business owner looking to boost profit and sales, you can easily create your own storefront by listing your products online and conveniently have them delivered to your customers in no time. Currently, customers buying through GoBenta can
- [Is there a limit on the total value a Buyer can purchase thru GoBenta?](https://www.gogoxpress.com/faqtopics/is-there-a-limit-on-the-total-value-a-buyer-can-purchase-thru-gobenta/) - Yes, each transaction has a limit of up to P50,000 pesos only.
- [Can the Buyer use the GoGo Xpress Promo Code Discount upon checkout of multiple items on GoBenta?](https://www.gogoxpress.com/faqtopics/can-the-buyer-use-the-gogo-xpress-promo-code-discount-upon-checkout-of-multiple-items-on-gobenta/) - Yes, just input the active promo code upon checkout to avail of the discount.
- [What is GoGo Xpress?](https://www.gogoxpress.com/faqtopics/what-is-gogo-xpress/) - GoGo Xpress is a nationwide pick-up and delivery courier service provider. Its e-commerce platform is specially designed and built for social and casual sellers, providing you with easy-to-use selling tools and solutions, cash on delivery service, and user-friendly dashboard so you can directly monitor your orders, sales, and disbursement transactions. It is a quality product
- [Is GoGo Xpress free?](https://www.gogoxpress.com/faqtopics/is-gogo-xpress-free/) - Yes, downloading the app and creating your account on GoGo Xpress is absolutely free. No ifs, no buts!
- [Why use GoGo Xpress?](https://www.gogoxpress.com/faqtopics/why-use-gogo-xpress/) - GoGo Xpress gives you on-time delivery service that includes free Cash on Delivery (COD) fees, friendly delivery fees, and seller tools that can help grow your online biz!
- [How do I process Shopify orders paid by the receiver?](https://www.gogoxpress.com/faqtopics/how-to-process-shopify-orders-paid-by-the-receiver/) - For Cash on Delivery (COD) paid by the Receiver, all you have to do is select “Payment Due Later” after creating your order, and “Payment Terms” will pop out at the bottom. Choose “Due on Receipt”, click “Create Order” and change your expected payment method to “Cash on Delivery (COD)”. Click “Create Order” and you’re good to go!
- [How do I process Shopify orders paid by the sender?](https://www.gogoxpress.com/faqtopics/how-to-process-shopify-orders-paid-by-the-sender/) - After selecting your pouch size, choose the payment option that indicates it will be paid by the sender then click “Confirm Pick-up”. Merchant will receive SMS, in-app, and Shopify push notifications after booking orders and the Buyer will receive SMS notifications.
- [How do I request a pick-up through Shopify?](https://www.gogoxpress.com/faqtopics/how-to-request-a-pick-up-through-shopify/) - From GoGo Xpress Shopify App, go to New Orders then click on Request Pickup.Choose Pouch Size and Payment Option.Pouch Sizes and Box are available with the corresponding Shipping fee. Please take note of the packaging sizes and weight limits to avoid order to fail.Payment Option available for now is Cash|Pay Upon Pickup. Seller needs to pay the rider the Shipping fee upon pickup.After choosing Pouch
- [How do I cancel my Shopify order/s?](https://www.gogoxpress.com/faqtopics/how-do-i-cancel-my-shopify-order-s/) - Successfully booked COD and Non-COD orders with the status “For Pick-up” or “Booking Confirmed” can be canceled. Just go to “Orders” and click on the order/s to cancel. Select “More Actions” then indicate the reason for cancelation. Select “Cancel Order” and your order is now canceled.
- [How do I track my Shopify orders?](https://www.gogoxpress.com/faqtopics/how-do-i-track-my-shopify-orders/) - To check your delivery status, all you have to do is refer to the “Processed Orders” tab and click “Track”. Buyer can also track orders by inputting their tracking number here.
- [How do I activate Cash on Delivery on Shopify?](https://www.gogoxpress.com/faqtopics/how-do-i-activate-cash-on-delivery-on-shopify/) - If you don’t have Cash on Delivery (COD) set up, all you have to do is go to “Settings”, click “Payments” then go to “Manual Payment Method” and select “Cash on Delivery COD”.
- [How to install the Shopify Plugin](https://www.gogoxpress.com/faqtopics/how-to-install-the-shopify-plugin/) - Search for GoGo Xpress in the Shopify App Store, or visit our page by clicking THIS LINK.Click on ADD APP, and login to your Shopify store.Click on INSTALL APP, to proceed with the Gogo Xpress app installation.Login to your GoGo Xpress account or register if you don’t have one yet.Complete your account information. First setup your PICK-UP ADDRESS. This is
- [Which social platforms can I link to on my GoBenta store?](https://www.gogoxpress.com/faqtopics/which-social-platforms-can-i-link-to-on-my-gobenta-store/) - You can add your Facebook and Instagram links to be displayed on your storefront.
- [How do I sell online with GoBenta?](https://www.gogoxpress.com/faqtopics/how-do-i-sell-online-with-gobenta/) - Excited to set up your shop? Just follow these simple steps so you can get started: Once you’ve logged into your GoGo Xpress account, click on More Features then choose GoBenta.Create your own desired shop link. Ex. app.gogoxpress.com/shop/sample-store-name Note: this will be your official and permanent GoBenta URL that you will use when sharing your
- [What is GoBenta?](https://www.gogoxpress.com/faqtopics/what-is-gobenta/) - GoBenta is the newest online selling tool for social sellers. Create up to 100 product listings on the GoBenta storefront and enhance your own Online Store.
- [Is Rider application available for any type of vehicle?](https://www.gogoxpress.com/faqtopics/is-rider-application-available-for-any-type-of-vehicle/) - Due to stricter checkpoint for Sedan/4wheel cars, we highly suggest to use a motorcycle.
- [Where can I follow up the status of my Rider application?](https://www.gogoxpress.com/faqtopics/where-can-i-follow-up-the-status-of-my-rider-application/) - Our Rider Management team will call or text you once there is an orientation schedule for your chosen hub location.
- [What are the requirements when applying as a GoGo Xpress Rider Partner?](https://www.gogoxpress.com/faqtopics/what-are-the-requirements-when-applying-as-a-gogo-xpress-rider-partner/) - As long as you have an Android mobile phone, Valid Driver’s License, and Motorcycle, you can apply as one of our Rider Partners. List of requirements are listed once your application is complete.
- [Can I apply as part-time delivery rider?](https://www.gogoxpress.com/faqtopics/can-i-apply-as-part-time-delivery-rider/) - You can apply as part-time Rider Partner. Just submit your application online via this link https://rider.quadx.xyz/.
- [How to apply as delivery rider?](https://www.gogoxpress.com/faqtopics/how-to-apply-as-delivery-rider/) - You can submit your application online via https://rider.quadx.xyz/. Once you’ve successfully submitted your application along with your requirements, kindly wait for our Rider Management Team to contact you for the orientation once there is a schedule for your chosen hub location.
- [Where can I view all my earnings?](https://www.gogoxpress.com/faqtopics/where-can-i-view-all-my-earnings/) - Go to the “Earnings” section of the application and you’ll find the history of all your payouts. You may tap on an item to view the transaction numbers included in that particular payout.
- [How do I receive my earnings?](https://www.gogoxpress.com/faqtopics/how-do-i-receive-my-earnings/) - Your earnings shall automatically be deposited to your nominated bank account according to our disbursal and settlement schedules.
- [How many attempts will you try to return the package/s to me?](https://www.gogoxpress.com/faqtopics/how-many-attempts-will-you-try-to-return-the-package-s-to-me/) - As a standard, we will attempt to deliver your package at least twice before tagging a package for return.
- [What is Return To Sender (RTS)?](https://www.gogoxpress.com/faqtopics/what-is-return-to-sender-rts/) - Return-to-Sender or RTS means that if a package could not be delivered for any reason, the package will be sent back to the indicated pick-up address of the shipper or seller.
- [When will a transaction be tagged as RTS?](https://www.gogoxpress.com/faqtopics/when-will-a-transaction-be-tagged-as-rts/) - Your transaction will be tagged for Return or RTS if we are not able to deliver them to your recipient. Some reasons for unsuccessful deliveries are as follows: Covid Area - Lockdown areaRefused to Accept - Canceled by BuyerRefused to Accept - Did not OrderRefused to Accept - Poor Item QualityIncomplete/Unlocated Address - Wrong or
- [How long does it take to return RTS packages?](https://www.gogoxpress.com/faqtopics/how-long-does-it-take-to-return-rts-packages/) - The return timeline depends on where the item is coming from. On average this can take up to 9 days from when the item has been tagged for return.
- [Can I select which payment methods to accept from buyers?](https://www.gogoxpress.com/faqtopics/can-i-select-which-payment-methods-to-accept-from-buyers/) - Not at the moment, but we’re building this feature for you soon!
- [Can I see all my transactions?](https://www.gogoxpress.com/faqtopics/can-i-see-all-my-transactions/) - All your confirmed transactions with corresponding tracking number can be viewed on the transactions tab of the GoGo Xpress application.
- [Can I book multiple pick-up points and deliver it to one location?](https://www.gogoxpress.com/faqtopics/can-i-book-multiple-pick-up-points-and-deliver-it-to-one-location/) - GoGo Xpress doesn’t support multiple pick-up points at this moment because it is designed for one-on-one sales transactions.
- [Can I book multiple delivery points for one order?](https://www.gogoxpress.com/faqtopics/can-i-book-multiple-delivery-points-for-one-order/) - GoGo Xpress doesn’t support multiple delivery points because it is designed for one-on-one sales transactions.
- [What is Greater Metro Manila (GMM)?](https://www.gogoxpress.com/faqtopics/what-is-greater-metro-manila-gmm/) - Greater Metro Manila (GMM) comprises of cities in Metro Manila and from surrounding provinces. Below are the cities that fall under the GMM area: BulacanMarilao CityMeycauayan CityObando CitySan Jose Del Monte City CaviteBacoor CityImus City LagunaBiñan CitySan Pedro CitySta. Rosa City Metro ManilaAll cities RizalAntipolo CityCainta CitySan Mateo CityTaytay City
- [How much are the fees?](https://www.gogoxpress.com/faqtopics/how-much-are-the-fees/) - DELIVERY RATESFor our Nationwide Friendly Delivery Fees, please visit our pricing page.ITEM PROTECTION FEEYour item is protected from loss or damage up to a maximum of Php 500.00 for Free! Should you wish to protect your item for a higher value, we will charge 1% the amount in excess of Php 500.00. Item Protection Fee Sample
- [How can I track my orders?](https://www.gogoxpress.com/faqtopics/how-can-i-track-my-orders/) - You can track your orders by using our Tracking Tool. Just enter your 12-digit alphanumeric tracking number and it will display the status of your order.
- [Can I schedule or reschedule pick-up?](https://www.gogoxpress.com/faqtopics/can-i-schedule-or-reschedule-pick-up/) - We know you can’t wait to schedule and reschedule pick-ups, but no worries! GoGo’s working on bringing this feature to you soon! In the meantime, pick-up will be automatically scheduled on the next business day after you or your buyer confirms the transaction. Business days are from Monday to Saturday, except public holidays. You will
- [Can I or my buyer cancel an order?](https://www.gogoxpress.com/faqtopics/can-i-or-my-buyer-cancel-an-order/) - Yes. Cancellation is available for both Sell a Product and Book A Delivery transactions. Steps to cancel a transaction:1. Go to “Transactions” page on your GGX app.2. On your transactions list, click on the transaction you want to cancel.3. Scroll to the bottom of the transaction details and click the “Cancel Transaction” button.4. Select your reason for cancellation and
- [Are there restrictions on the items I can send?](https://www.gogoxpress.com/faqtopics/are-there-restrictions-on-the-items-i-can-send/) - Yes, certain restrictions are imposed by cargo providers due to government regulations. Visit our Cargo Restrictions, Prohibited Goods, and Packaging Policy for more information. Items tagged “prohibited” for all modes of transport will be returned to the sellers. Sellers must properly declare the contents of the packages. GoGo Xpress will not be held liable for the delay
- [Can I sell appliances/furniture? Are there any size restrictions?](https://www.gogoxpress.com/faqtopics/can-i-sell-appliances-furniture-are-there-any-size-restrictions/) - Your item should fit any of our packaging:
- [What is the maximum value covered by your insurance?](https://www.gogoxpress.com/faqtopics/what-is-the-maximum-value-covered-by-your-insurance/) - Unless further insured by you, the maximum insurance claim is at Php 500.00 per shipment. If you have opted to insure the full item value at booking, you may claim up to the value of the item.
- [How do I reset my password?](https://www.gogoxpress.com/faqtopics/how-do-i-reset-my-password/) - On the Account tab of the app, select Manage Password, and follow the steps for changing your password. If you forget your password during login or are having problems logging in, simply click on Forgot Password on the login screen.
- [What are the requirements for creating an account?](https://www.gogoxpress.com/faqtopics/how-do-i-create-an-account/) - Creating a GoGo Xpress account is easy and no documents are required. However, you need a valid email address and mobile number, which will be verified before you can successfully send order forms or book deliveries.
- [Why do you need to verify my email and mobile number?](https://www.gogoxpress.com/faqtopics/why-do-you-need-to-verify-my-email-and-mobile-number/) - In order for GoGo Xpress to deliver your items successfully and give you proper updates regarding order statuses, you will need a valid email address and mobile number. These are required before you can successfully book a delivery.
- [How Do I Create An Account?](https://www.gogoxpress.com/faqtopics/test-accounts-1/) - For New users (without a CheckMeOut, XPost or Paylink account)After downloading the application, click on “Register Now”, fill in your name, email, mobile number and set an account password. CheckMeOut users (without an XPost or Paylink account)If you are an existing CheckMeOut user, GoGo’s got you! You won’t need to sign with a new account.

## Blogs

- [<strong>How Does Cash on Delivery Work and Why It’s Important</strong>](https://www.gogoxpress.com/blogs/how-does-cash-on-delivery-work-and-why-its-important/) - Read how cash on delivery works as a seller and why it's important for your online business here in the Philippines. Choose GoGo Xpress for FREE COD nationwide!
- [The search is on for GoGo Xpress’ 12.12 Top Seller Awardees!](https://www.gogoxpress.com/blogs/gogo-xpress-1212-top-seller-awards/) - The search for the first GoGo Xpress 12.12 Top Sellers is on! Go above and beyond this 12.12 and get a chance to be one of our awardees for our first GoGo Xpress 12.12 Seller Awards! All GoGo Xpress Sellers who transact from December 9 to 12, 2022 are eligible in this program. Winners
- [5 Online Selling Tips with GoBenta](https://www.gogoxpress.com/blogs/5-online-selling-tips-with-gobenta/) - GoGo Xpress has all the online selling tips you need so you can worry less about making online selling more convenient. Read to know more!
- [The Ultimate Checklist for Shopify Shipping in the Philippines](https://www.gogoxpress.com/blogs/the-ultimate-guide-to-shopify-shipping-in-the-philippines/) - Learn how to integrate one of the best shipping apps on Shopify to help make local delivery more convenient for you and your customers. Book now!
- [GoGo Xpress Packaging Guidelines](https://www.gogoxpress.com/blogs/gogo-xpress-packaging-guidelines/) - Read GoGo Xpress’ acceptable packaging guidelines to help you safely prepare the items you wish to ship out. FREE pick-up & cash on delivery!
- [What You Need To Know About Rating Sellers and Riders with GoGo Xpress](https://www.gogoxpress.com/blogs/what-you-need-to-know-about-rating-merchants-and-riders-with-gogo-xpress/) - GoGo Xpress is ready to serve you better with our new rider and merchant rating feature on our app! Follow our guide to know how. Read here to know more.
- [Parcel Tracking 101](https://www.gogoxpress.com/blogs/parcel-tracking-101/) - Can’t wait to receive your order? GoGo Xpress’ Parcel Tracking 101 is the perfect guide to knowing where your order status is. Click to know more!
- [Go For Better Benta With Our Hassle-Free Social Selling Tools!](https://www.gogoxpress.com/blogs/go-for-better-benta-with-our-hassle-free-social-selling-tools/) - Read the ultimate guide to free online selling with GoGo Xpress' GoBenta! Create up to 100 product listings and easily book deliveries. Learn more here!
- [HUSTLE-NARYO WINNER SPOTLIGHT](https://www.gogoxpress.com/blogs/hustle-naryo-winner-spotlight-2/) - The Art of the Minimalist Hustle: How The Modern Gentleman MNL Brings Premium Everyday Carry to Filipinos Every great homegrown business is born out of a real-world problem looking for an elegant solution. For Ian, the founder of The Modern Gentleman MNL, that moment of clarity arrived in April 2021. With the COVID-19 pandemic at its
- [HUSTLE-NARYO WINNER SPOTLIGHT: Meet the Boss Sellers Who Are Hustling Their Way to ₱1,000,000](https://www.gogoxpress.com/blogs/hustle-naryo-winner-spotlight/) - The Hustle-Naryo Points to Million Raffle Promo isn’t just about prizes. It’s about celebrating the everyday hustle of Filipino entrepreneurs who ship, build, and grow their businesses one order at a time. Every month, we shine the spotlight on members of our growing community of Boss Sellers whose stories remind us that behind every parcel
- [GoGo Xpress is the First to Earn the DTI Trustmark - Here’s Why It Matters](https://www.gogoxpress.com/blogs/gogo-xpress-is-the-first-to-earn-the-dti-trustmark-heres-why-it-matters/) - Buying and selling online should always feel safe and fair, but we all know it hasn’t always been that way. From fake sellers and ghost buyers to shady platforms, trust has always been the biggest challenge in e-commerce. That’s why this milestone matters: QuadX, through GoGo Xpress, is the very first in the Philippines to
- [Packed, Shipped, and Mom-Approved:  GoGo Xpress Powers the Edamama New Mama Expo 2025](https://www.gogoxpress.com/blogs/packed-shipped-and-mom-approved-gogo-xpress-powers-the-edamama-new-mama-expo-2025/) - GoGo Xpress Makes Shopping and Selling Easier at the Edamama New Mama Expo 2025 From August 15–17, 2025, families, expectant moms, and new parents flocked to the Megatrade Hall at SM Megamall for the much-awaited Edamama New Mom Expo—a premier gathering dedicated to parenthood, community, and family-friendly products. While the spotlight shined on all things
- [From Tree to Table: How Local Brands Thrive with Fast and Smart Logistics](https://www.gogoxpress.com/blogs/from-tree-to-table-how-local-brands-thrive-with-fast-and-smart-logistics/) - Every great Filipino business begins with an idea. A product. A dream. But here’s the real challenge: How do you take that dream and deliver it across the Philippines? At GoGo Xpress, that’s the question we strive to answer for thousands of homegrown brands, especially MSMEs building from the ground up. On July 26, at
- [Celebrating the Hustle Behind Every Parcel: Inside Our #BOSSesNgBayan Community Media Brunch](https://www.gogoxpress.com/blogs/celebrating-the-hustle-behind-every-parcel-inside-our-bossesngbayan-community-media-brunch/) - "At GoGo Xpress, we’ve always believed that behind every parcel is a story—one of Filipino grit, sacrifice, and hustle." And earlier this July, we had the chance to honor those very stories in a way that was personal, powerful, and unforgettable. On July 1, we hosted our first-ever BOSSes ng Bayan Community Media Brunch at
- [Why Sellers Love GoGo Xpress & How It Helps You Grow!](https://www.gogoxpress.com/blogs/why-sellers-love-gogo-xpress-how-it-helps-you-grow/) - In the fast-paced world of e-commerce, a dependable logistics partner is essential for success. That’s where GoGo Xpress comes in—a courier service designed to support your business, cater to your needs, and ensure smooth and hassle-free shipping for your products. Here are the reasons why our sellers trust us! GoGo Xpress has established a strong
- [GoGo Tips & Tricks: What is a delivery attempt and what are the most common reasons for unsuccessful delivery?](https://www.gogoxpress.com/blogs/gogo-tips-tricks-what-is-a-delivery-attempt-and-what-are-the-most-common-reasons-for-unsuccessful-delivery/) - Ano ang delivery attempt? Ang delivery attempt ay kapag sinubukan ng rider na i-deliver ang package mo sa address na binigay mo. Karaniwan, hanggang dalawang beses susubukan ng rider na i-deliver ito kapag hindi ka available sa unang beses. Ano ang mangyayari kapag hindi na-deliver ang package? Kapag hindi na-deliver ang package sa unang attempt,
- [GoGo Xpress Empowers MSMEs at Go Negosyo Online Selling Event](https://www.gogoxpress.com/blogs/gogo-xpress-empowers-msmes-at-go-negosyo-online-selling-event/) - GoGo Xpress is strengthening its support to micro, small, and medium enterprises through Go Negosyo's highly anticipated online selling event, a much-awaited event intended to empower the local business sector. This activity brings together entrepreneurs, sellers, and service providers into a valuable platform that enables MSMEs to reach more prospects and learn more about how
- [GoGo Xpress at Retail & E-commerce Summit Asia 2024](https://www.gogoxpress.com/blogs/gogo-xpress-at-retail-e-commerce-summit-asia-2024/) - The Retail and E-Commerce Summit Asia (RESA) 2024, hosted at the renowned Shangri-La The Fort in Bonifacio Global City on July 17-18, was a spectacular gathering of over 100 C-level executives, directors, and industry leaders from across Asia. GoGo Xpress was honored to be a silver sponsor at this prestigious event, where we showcased our
- [GoGo Tips & Tricks: How to Download Disbursal Report](https://www.gogoxpress.com/blogs/gogo-tips-tricks-how-to-download-disbursal-report/) - Step-by-Step Guide to Download Your Disbursement Report 1. Sign in to your GoGo Xpress account Visit the GoGo Xpress website and log in with your credentials. 2. Navigate to the Earnings tab Once logged in, go to the "Earnings" tab on your dashboard. Here you will find all the details about your earnings and disbursements.
- [GoGo Tips & Tricks: What to do if you received a fake item?](https://www.gogoxpress.com/blogs/gogo-tips-tricks-what-to-do-if-you-received-a-fake-item/) - If you suspect that the product you received is not authentic or differs from what was advertised on the seller's website, please report it through our Contact Us page. Our Customer Care team will investigate the matter. Here is a step-by-step guide to reporting a fake item: File a “hold payment request” via customer service
- [GoGo Tips & Tricks: What to do if you haven’t received your package but status is already delivered?](https://www.gogoxpress.com/blogs/gogo-tips-tricks-what-to-do-if-you-havent-received-your-package-but-status-is-already-delivered/) - Receiving a notification that your GoGo Xpress package has been delivered, only to discover that it is nowhere to be found, can be incredibly frustrating. Here are steps you can take to resolve the issue and locate your missing package: 1. Check Your Phone Messages Sometimes a package can be marked as delivered when the
- [GoGo Tips & Tricks: Delivery Attempts and Why They Fail](https://www.gogoxpress.com/blogs/gogo-tips-tricks-delivery-attempts-and-why-they-fail/) - What is a delivery attempt and what are the most common reasons for unsuccessful deliveries? What is a Delivery Attempt? A delivery attempt occurs when a delivery rider tries to deliver a package to the recipient's address provided by the customer. If the recipient is unavailable, a second attempt is often made. What Happens if
- [GoGo Perks+: Unlock More, Enjoy More!](https://www.gogoxpress.com/blogs/gogo-perks-unlock-more-enjoy-more/) - READY TO EXPERIENCE THE ULTIMATE VIP TREATMENT, KA-GGX? GoGo Perks+ integrates effective loyalty strategies from top Philippine brands, ensuring participants enjoy a program designed for real benefits. With gamification, special pricing, and exclusive perks, it offers a comprehensive user experience. Engaging with GoGo Perks+ assures customers of joining a thoughtfully crafted loyalty program to enhance
- [Driving E-Commerce Success](https://www.gogoxpress.com/blogs/driving-e-commerce-success/) - Our satisfied customers say it best. Be part of our eCommerce Partners today! HERE ARE A FEW OF OUR PARTNERS. We are delighted to share our experience with GoGo Xpress, which has truly been nothing short of satisfactory. Their platform is not only straightforward but also easy to navigate. Placing orders through their API is
- [How Delivery Services Accelerate Business Growth?](https://www.gogoxpress.com/blogs/how-delivery-services-accelerate-business-growth/) - Unlocking New Avenues for Business Expansion and Success with GoGo Xpress In the fast-paced world of business, reaching your customers efficiently and seamlessly is vital. Are you eager to ensure your products reach a wide customer base? Do you dream of catering to consumers nationwide? Discover how GoGo Xpress’ reliable delivery services can not only

## News

- [XPAY Notice of Discontinuance](https://www.gogoxpress.com/news/xpay-notice-of-discontinuance/) - Notice of Discontinuance of XPAY, the finance and disbursals partner of GoGo Xpress. Cash on delivery nationwide will still be available. Read to know more.
- [November 2022 Pick-up Service Advisory](https://www.gogoxpress.com/news/november-2022-pickup-service-advisory/) - GoGo Xpress is temporarily limiting pick-ups to specific cities in Luzon. Read to know more information about our updated serviceable areas.
- [Manila Bulletin: Online selling partner eyes doubling of PH business](https://www.gogoxpress.com/news/manila-bulletin-online-selling-partner-eyes-doubling-of-ph-businesses/) - Online selling partner eyes doubling of PH businesses. Read Manila Bulletin's article about GoGo Xpress as a hassle-free online selling partner.
- [The Manila Times: Providing reliable and next-level solutions to online 'futurepreneurs'](https://www.gogoxpress.com/news/the-manila-times-providing-reliable-and-next-level-solutions-to-online-futurepreneurs/) - Providing reliable and next-level solutions to online 'futurepreneurs'. Press release published by the Manila Times. Read to know more.
- [Inquirer.net: GoGo Xpress upgrades GoBenta features for online sellers](https://www.gogoxpress.com/news/whats-new-in-the-app-on-the-web/) - Not all social sellers are tech-savvy and can navigate websites easily. To help micro, small and medium-sized enterprises, E-commerce and technology support company GoGo Xpress has made the whole selling experience even more hassle-free—from listing to delivery—with new features, including GoBenta, a tech-based improvement on the already innovative logistics platform. GoGo Xpress has launched GoGo
- [Special Pricing For Drop-Off Deliveries!](https://www.gogoxpress.com/news/gogo-xpress-special-pricing-for-drop-off-deliveries/) - Check out GoGo Xpress' special delivery rates for deliveries dropped off our stations in Sta. Cruz, Tondo, and Binondo. Read to know more.
- [INTRODUCING, SULIT BUNDLES!](https://www.gogoxpress.com/news/introducing-sulit-bundle/) - Alam namin ang daily hustle mo. Mula sa pag-asikaso ng orders hanggang sa pag-rely sa "diskarte" para lumago ang negosyo—hindi biro ang maging sariling boss. Pero aminin natin: ang isa sa pinakamalaking sakit sa ulo ng mga online sellers ay ang pabago-bagong shipping rates. Minsan, imbes na mapunta sa profit, nakakain pa ng delivery fee
- [Supporting our Bosses through the Global Fuel Crisis](https://www.gogoxpress.com/news/advisory-temporary-fuel-surcharge/) - A special message regarding our temporary service adjustments. To our Valued Boss Sellers and Partners, At GoGo Xpress, your business growth is our top priority. For the past two weeks, we have closely monitored the rising costs of fuel across the country. While the logistics industry implemented surcharges as early as April 1st, we chose
- [BOSS Power Price Drop Promo:  Send Bigger, Earn More!](https://www.gogoxpress.com/news/boss-power-price-drop-promo/) - Promo Period: FEB 11-27, 2026 | Next-Day Delivery for Metro Manila Shipping shouldn’t be stressful. Kung dati, na-frustrate ka sa delays, extra fees, at packing hassles, now’s your chance to switch to GoGo Xpress. With our BOSS Power Price Drop, all pouch sizes get lowered rates - perfect for small to medium businesses who want
- [Back in Bulacan, Boss!](https://www.gogoxpress.com/news/back-in-bulacan-boss/) - GoGo Xpress Is Back in Bulacan, Boss! Magandang balita, Bulacan! GoGo Xpress is officially back and ready to serve Balagtas, Baliuag, Bulacan, Guiguinto, Malolos, Plaridel, and Pulilan — bringing faster, easier, and more convenient delivery services straight to your community. Whether you’re running a small online business or sending parcels to loved ones, nandito na ulit kami
- [Be the Boss of Referrals: Top 20 Win BIG!](https://www.gogoxpress.com/news/referral-promo/) - Refer GoGo Xpress. Get Cash Rewards! Share the hustle, Boss! Join the GoGo Xpress GoShare GoEarn Top Referrers Challenge. Invite your fellow Bossings to start shipping with GoGo Xpress — they’ll get ₱20 OFF on their first 2 deliveries, and you’ll earn ₱70 cash rewards for every successful referral. Plus, all customers with 5 or
- [GOSHARE GOEARN IS HERE!](https://www.gogoxpress.com/news/goshare-goearn-is-here/) - Refer GoGo Xpress. Get Cash Rewards! Invite your fellow Bossings to start shipping with GoGo Xpress. They’ll enjoy ₱20 OFF on their first 2 deliveries, and you’ll receive a ₱70 cash reward for every successful referral. Share Your Link Now! About GoShare GoEarn Referral Program GoShare GoEarn is GoGo Xpress’ referral program made for our
- [GoGo Xpress Extends Same Day Pickup Cutoff!](https://www.gogoxpress.com/news/gogo-xpress-extends-same-day-pickup-cutoff/) - Good news, mga ka-GGX! ? GoGo Xpress is extending its Same Day Pickup cutoff from 6AM to 10AM! ? Ibig sabihin, mas mahaba na ang oras mo para mag-prepare at mag-fulfill ng mga orders. Hindi mo na kailangan magmadali sa umaga para lang makapag-book ng same-day pickup. Bakit ito maganda para sa business mo? ?
- [SERVING MORE AREAS IN CAVITE!](https://www.gogoxpress.com/news/gogo-xpress-is-now-in-cavite/) - GoGo Xpress continues to bring more convenient and reliable delivery services to growing communities, now expanding its operations across more areas in Cavite. Pickup and delivery available na sa Trece Martires, Tanza, Kawit, at Indang. We are ready to help local businesses with reliable and affordable deliveries. Mga ka-GGX sa Cavite, handa na ba kayo
- [FAST, FASTER, INSTANT: GOGO XPRESS LAUNCHES INSTANT DELIVERY SERVICE!](https://www.gogoxpress.com/news/fast-faster-instant-gogo-xpress-launches-instant-delivery-service/) - The long wait is over, mga ka-GGX! GoGo Xpress Instant Delivery is here! Buckle up and get ready for a high-speed adventure. Experience the satisfaction of receiving your items in less than an hour! To enhance the quality of our service, we partnered with PandaGo. We are ready to cater the demands of your busy
- [GOGO XPRESS IS NOW IN RIZAL PROVINCE!](https://www.gogoxpress.com/news/gogo-xpress-is-now-in-rizal-province/) - We’ve heard your calls, mga ka-GGX in Rizal, and we’re thrilled to announce that GoGo Xpress is expanding to your area! As your trusted partner in online selling, we’re bringing you a whole new level of convenience and efficiency for your shipping and delivery needs. Rizal Province is home to a vibrant community of businesses,
- [GOGO XPRESS IS NOW IN BATANGAS AND LAGUNA!](https://www.gogoxpress.com/news/gogo-xpress-is-now-in-batangas-and-laguna/) - We are happy to announce that GoGo Xpress is now offering its services in the provinces of Laguna and Batangas! Reaching this important milestone is a big step closer to our goal of providing our clients with the best possible ease and efficiency.At GoGo Xpress, our goal has always been to provide more services around
- [GOGO XPRESS IS NOW IN BULACAN AND PAMPANGA!](https://www.gogoxpress.com/news/gogo-xpress-is-now-in-bulacan-and-pampanga/) - We heard you, mga ka-GGX in Pampanga and Bulacan! We are thrilled to announce that your ultimate online selling partner is expanding to your area. Ito na ang new level of convenience and efficiency para sa inyong online selling at padala experience! Pampanga and Bulacan are communities with dynamic businesses, entrepreneurs, and individuals who depend

## Promos

- [P40 Off on Small Pouch Packaging!](https://www.gogoxpress.com/promos/price-drop-on-small-pouch-packaging/) - Enjoy 40 pesos off on deliveries from Greater Metro Manila/South Luzon/North Luzon to North Luzon when using our small pouch! Book a delivery now
- [Cheers for Three! Get a Chance to Win Cash Prizes!](https://www.gogoxpress.com/promos/cheers-for-three/) - Read the full mechanics for our 3rd year raffle promo and get a chance to win cash prize of up to P10,000. Book a delivery and join now!
- [BE THE BOSS MILYONARYO!](https://www.gogoxpress.com/promos/hustle-naryo-promo/) - Ang iyong araw-araw na hustle, may chance maging ₱1,000,000! Kumita ng Perks+ Points sa bawat delivery at manalo ng monthly Boss Success Kits. HOW IT WORKS JOIN: I-click ang "Join Now" sa GoGo Xpress App. SHIP: Mag-book ng deliveries gamit ang aming services EARN: Makakuha ng 10 Perks+ Points para sa 1 Raffle Entry. WIN:
- [Pickup today, delivery bukas or get a P50 discount coupon!](https://www.gogoxpress.com/promos/pickup-today-delivery-bukas/) - TERMS AND CONDITIONS Eligibility: The Promotion is applicable to GoGo Xpress Standard Delivery Services (single or bulk) booked via the app or website within the following areas: Makati, Manila, Marikina, Muntinlupa, Parañaque, Las Piñas, Quezon City, Pasig, Valenzuela, Antipolo, Cainta, Imus, Bacoor, General Trias, Dasma. Promotion Period: The Promotion is valid for pickup and deliveries

## Legal

- [ANNEX 8 Disbursal Policy](https://www.gogoxpress.com/legal/annex-8-disbursal-policy/) - Read GoGo Xpress disbursal policy where you will find information on earnings, disbursals, and payments for transactions. Learn more here.
- [ANNEX 12 Merchant Quality Policy](https://www.gogoxpress.com/legal/annex-12-merchant-quality-policy/) - GoGo Xpress is committed to developing trust among Sellers & Buyers through safety, compliance and experience. Read our Merchant Quality Policy here.
- [General Terms Of Service](https://www.gogoxpress.com/legal/general-terms-of-service/) - Read GoGo Xpress General Terms of Service to understand more about the terms and conditions in using the company's products and services.
- [Annex 15 Instant Delivery Terms of Service](https://www.gogoxpress.com/legal/annex-15-instant-delivery-terms-of-service/) - GoGo Xpress shall make available an ‘On Demand Rider Platform’ where You may request for a delivery to be made from a designated location to a specified address through a rider. Our Instant Delivery Service is in partnership with Pandago. Pandago is Foodpanda's on-demand rider platform that provides a seamless logistics solution to fulfill the
- [ANNEX 14 Return-To-Shipper (RTS) Policy](https://www.gogoxpress.com/legal/annex-14-return-to-shipper-rts-policy/) - GoGo Xpress' Return-to-Shipper (RTS) Policy defines the reasons and actions for RTS when it occurs to a customers. Read to know more information.
- [ANNEX 11 Fraud Policy](https://www.gogoxpress.com/legal/annex-11-fraud-policy/) - Read GoGo Xpress' Annex 12 Fraud Policy. We do not tolerate any type of fraudulent activity defined in this section of our terms. Learn more.
- [ANNEX 10 Claims Policy](https://www.gogoxpress.com/legal/annex-10-claims-policy/) - Read GoGo Xpress' Claims Policy where you'll find the proper guidelines for complaints. Contact customercare@gogoxpress.com for more information.
- [ANNEX 9 Service Guarantee Policy](https://www.gogoxpress.com/legal/annex-9-service-guarantee-policy/) - Our ecommerce and logistics services aim to give the best customer experience to buyers and sellers. Read GoGo Xpress Service Guarantee Policy here.
- [ANNEX 7 Delivery Policy](https://www.gogoxpress.com/legal/annex-7-delivery-policy/) - As a logistics provider, GoGo Xpress ensures our services and transactions are the best quality. Read our Delivery Policy to know more information.
- [ANNEX 6 Order Processing, Pickup, and Store Drop-off Policy](https://www.gogoxpress.com/legal/annex-6-order-processing-pickup-and-store-drop-off-policy/) - Read GoGo Xpress' annex 6 policy on order processing, pick-up, and store drop-offs to ensure sellers the best delivery experience. Click to know more.
- [ANNEX 5 Merchant Behavior and Communications Policy](https://www.gogoxpress.com/legal/annex-5-merchant-behavior-and-communications-policy/) - We believe in ensuring a safe space for eCommerce transactions for everyone. Read GoGo Xpress' policy on merchant behavior and communications.
- [ANNEX 4.3–4.8 Cargo Restrictions, Prohibited Goods, and Packaging Policy](https://www.gogoxpress.com/legal/annex-4-cargo-restrictions-prohibited-goods-and-packaging-policy-2/) - Read the continuation of Annex 4 in our policies on cargo restrictions, prohibited goods, and proper packaging here at GoGo Xpress. Learn more.
- [ANNEX 2 Privacy Policy](https://www.gogoxpress.com/legal/annex-2-privacy-policy/) - At QuadX we take personal information seriously and we ensure to keep your privacy safe when making transactions. Read GoGo Xpress' Privacy Policy.
- [ANNEX 13 Definition of Terms](https://www.gogoxpress.com/legal/annex-13-definition-of-terms/) - Read the definition of various terms associated to the GoGo Xpress terms and policies you may encounter. Click to know more information on Annex 14.
- [ANNEX 4.1–4.2 Cargo Restrictions, Prohibited Goods, and Packaging Policy](https://www.gogoxpress.com/legal/annex-4-cargo-restrictions-prohibited-goods-and-packaging-policy/) - Read the first part of Annex 4 which discusses cargo restrictions, prohibited goods, and packaging policy applied to GoGo Xpress. Learn more.
- [ANNEX 3 Product Quality Policy](https://www.gogoxpress.com/legal/annex-3-product-quality-policy/) - Read GoGo Xpress' Product Quality Policy found at annex 3 of our legal section's terms of service. Click to know more about the guidelines.
- [ANNEX 1 Registration Policy](https://www.gogoxpress.com/legal/annex-1-registration-policy/) - Read GoGo Xpress' Registration Policy to know more about signing up for an account and user-submitted information. Know more information here.

## Categories

- [Uncategorized](https://www.gogoxpress.com/category/uncategorized/)
- [AboutFAQ](https://www.gogoxpress.com/category/about-faq/)
- [Covid-19-Related](https://www.gogoxpress.com/category/covid-19-related/)
- [Notes](https://www.gogoxpress.com/category/notes/)
- [Popular-Questions](https://www.gogoxpress.com/category/popular-questions/)

## Topics

- [Account](https://www.gogoxpress.com/faq-topics/account/)
- [Claims](https://www.gogoxpress.com/faq-topics/claims/)
- [About GoGo Xpress](https://www.gogoxpress.com/faq-topics/about-gogo-xpress/)
- [Delivery & Orders](https://www.gogoxpress.com/faq-topics/delivery-orders/)
- [Payments & Payouts](https://www.gogoxpress.com/faq-topics/payments-payouts/)
- [Rider](https://www.gogoxpress.com/faq-topics/rider/)
- [Seller Tools](https://www.gogoxpress.com/faq-topics/seller-tools/)
- [Drop-Off Points](https://www.gogoxpress.com/faq-topics/drop-off-points/)
- [Shopify](https://www.gogoxpress.com/faq-topics/shopify/)
- [Return To Seller (RTS)](https://www.gogoxpress.com/faq-topics/return-to-seller-rts/)
- [Instant Delivery](https://www.gogoxpress.com/faq-topics/instant-delivery/)

## Blog Types

- [Editor's Pick](https://www.gogoxpress.com/blogtypes/editors-pick/)
- [Merchant](https://www.gogoxpress.com/blogtypes/merchant/)
- [Rider](https://www.gogoxpress.com/blogtypes/rider/)
- [Delivery](https://www.gogoxpress.com/blogtypes/delivery/)

## News Types

- [Editor's Pick](https://www.gogoxpress.com/newstypes/editors-pick/)
- [App Features](https://www.gogoxpress.com/newstypes/app-features/)
- [Announcements](https://www.gogoxpress.com/newstypes/announcements/)

## Promos Types

- [Promo Codes](https://www.gogoxpress.com/promostypes/promo-codes/)