- What is GoBenta?
- Why use GoBenta?
- How do I set up my GoBenta storefront?
- How do I sell online with GoBenta?
- Can I edit my GoBenta name after I created one already?
- Can I use and upload my own store logo?
- Is there a limit on the total value a Buyer can purchase thru GoBenta?
- Is there a limit to the number of items I can put in my GoBenta Cart?
- Can the Seller Promo Code like WELCOMEGGX be used upon checkout on GoBenta?
- Can the Buyer use the GoGo Xpress Promo Code Discount upon checkout of multiple items on GoBenta?
- What is Messenger Shop?
- How do I activate my Messenger Shop?
- How do I view my Messenger Shop?
- How do I activate the Promo Code Generator?
- What is the Performance Dashboard?
- How do I use the Performance Dashboard?
- Is Cash on Delivery available?
- Which social platforms can I link to on my GoBenta store?
What is GoBenta?
Last updated on July 18th, 2022 at 01:19 pm
GoBenta is the newest online selling tool for social sellers. Create up to 100 product listings on the GoBenta storefront and enhance your own Online Store.
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Why use GoBenta?
Last updated on July 26th, 2022 at 06:36 pm
GoBenta is a free feature that anyone can use! Whether you’re a casual social seller or a full-time business owner looking to boost profit and sales, you can easily create your own storefront by listing your products online and conveniently have them delivered to your customers in no time. Currently, customers buying through GoBenta can conveniently pay for their purchased items via Cash on Delivery without any additional service fee, soon we will also have other payment options available.
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How do I set up my GoBenta storefront?
Last updated on July 26th, 2022 at 06:38 pm
- Once you’ve logged into your GoGo Xpress account, click on More Features then choose GoBenta.
- Create your own desired shop link.
- Ex. app.gogoxpress.com/shop/sample-store-name
- Note: this will be your official and permanent GoBenta URL that you will use when sharing your shop. Changes cannot be made after you activate your GoBenta link.
- Click Activate GoBenta and you’re now ready to sell online!
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How do I sell online with GoBenta?
Last updated on July 18th, 2022 at 01:21 pm
Excited to set up your shop? Just follow these simple steps so you can get started:
- Once you’ve logged into your GoGo Xpress account, click on More Features then choose GoBenta.
- Create your own desired shop link.
Ex. app.gogoxpress.com/shop/sample-store-name
Note: this will be your official and permanent GoBenta URL that you will use when sharing your shop. Changes cannot be made after you activate your GoBenta link.
- Click Activate GoBenta and you’re now ready to sell online!
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Can I edit my GoBenta name after I created one already?
Last updated on July 26th, 2022 at 06:39 pm
No. You have to email customercare@gogoxpress.com to request for a revision.
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Can I use and upload my own store logo?
Last updated on August 4th, 2022 at 04:50 pm
Yes. Maximum file size is 1MB with 1000 x 1000 pxl. You can also replace your current one whenever you wish as long as it meets the size requirements.
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Is there a limit on the total value a Buyer can purchase thru GoBenta?
Last updated on July 26th, 2022 at 06:33 pm
Yes, each transaction has a limit of up to P50,000 pesos only.
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Is there a limit to the number of items I can put in my GoBenta Cart?
Last updated on August 4th, 2022 at 04:39 pm
Yes, Buyers can only purchase a maximum of up to 20 pieces of a particular item per checkout. If the Buyer wishes to purchase more than 20 pcs, they can book another transaction as long as the Seller has sufficient stocks available.
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Can the Seller Promo Code like WELCOMEGGX be used upon checkout on GoBenta?
Last updated on August 4th, 2022 at 04:40 pm
No, WELCOMEGGX promo code is only applicable for first time GoGo Xpress app registrations and it is applicable within 7 days after registration.
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Can the Buyer use the GoGo Xpress Promo Code Discount upon checkout of multiple items on GoBenta?
Last updated on July 26th, 2022 at 06:32 pm
Yes, just input the active promo code upon checkout to avail of the discount.
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What is Messenger Shop?
Last updated on July 26th, 2022 at 11:05 pm
If your store has a Facebook page, you can easily link your GoBenta to create a Messenger Shop. Instead of having to answer questions like “how much is this?”, “is this available?”, “what is the mode of payment?”, “how much is the shipping fee?” and “how many can I order?”, customers will be able to view and purchase your products through Messenger chat.
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How do I activate my Messenger Shop?
Last updated on July 26th, 2022 at 11:08 pm
Once you have your GoBenta set up, follow these steps to activate your Messenger shop.
- Click on More Features on your GoGo Xpress Dashboard and choose Messenger Shop.
- Click Connect Facebook and you will be redirected to your Facebook account.
- Choose the Facebook page you use for your business and you’re all set!
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How do I view my Messenger Shop?
Last updated on July 26th, 2022 at 11:10 pm
When customers visit your shop’s Messenger, all they have to do is click on “Get Started” and your GoBenta page will automatically pop up with all your available products listed on your customer’s screen. From there, they can buy items directly from Messenger after they input their delivery details.
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How do I activate the Promo Code Generator?
Last updated on July 26th, 2022 at 11:15 pm
- Click on More Features on your GoGo Xpress Dashboard and choose Promo Code Generator
- Input what you want to name your promo code, the discount value, and the usage conditions. You can even indicate specific products where promos can be applied.
- Save your promo code and anyone with the promo code can now use them on your store.
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What is the Performance Dashboard?
Last updated on July 26th, 2022 at 11:19 pm
This tool is made for tracking your performance and earnings. You’ll be able to see a weekly summary of how your shop is progressing. From there, you’ll be able to know what you can do to grow your business.
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How do I use the Performance Dashboard?
Last updated on July 26th, 2022 at 11:20 pm
With your online store all set up, you can track your progress through our Performance Dashboard. Check your sales and weekly data so you know how to grow your business better.
- Click on More Features on your GoGo Xpress Dashboard and choose My Performance
- Click Install Performance Dashboard and once installed, you will now be able to track and review your shop’s progress!
From there you will be able to view your Custom Experience, Repeat Customers, On-Time Deliveries, On-Time Pick-ups, Average Pick-up Attempts) & Credibility Metrics (Failed Pick-up Rate, Return Rate, Refused-to-Accept Rate, RTA-RTS Rate).
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Is Cash on Delivery available?
Last updated on July 27th, 2022 at 03:16 pm
Yes, but items are required to be at least P150 (with the maximum of P50,000) for Cash on Delivery to be valid.
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Which social platforms can I link to on my GoBenta store?
Last updated on July 18th, 2022 at 01:33 pm
You can add your Facebook and Instagram links to be displayed on your storefront.
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