Most Recent
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GoGo Tips & Tricks: What is a delivery attempt and what are the most common reasons for unsuccessful delivery?
Ano ang delivery attempt? Ang delivery attempt ay kapag sinubukan ng rider na i-deliver ang package mo sa address na binigay mo. Karaniwan, hanggang dalawang beses susubukan ng rider na i-deliver ito kapag hindi ka available sa unang beses. Ano ang mangyayari kapag hindi na-deliver ang package? Kapag hindi na-deliver ang package sa unang attempt, […]
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Editor's Pick -
GoGo Xpress Empowers MSMEs at Go Negosyo Online Selling Event
GoGo Xpress is strengthening its support to micro, small, and medium enterprises through Go Negosyo’s highly anticipated online selling event, a much-awaited event intended to empower the local business sector. This activity brings together entrepreneurs, sellers, and service providers into a valuable platform that enables MSMEs to reach more prospects and learn more about how […]
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Editor's Pick -
GoGo Xpress at Retail & E-commerce Summit Asia 2024
The Retail and E-Commerce Summit Asia (RESA) 2024, hosted at the renowned Shangri-La The Fort in Bonifacio Global City on July 17-18, was a spectacular gathering of over 100 C-level executives, directors, and industry leaders from across Asia. GoGo Xpress was honored to be a silver sponsor at this prestigious event, where we showcased our […]
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GoGo Tips & Tricks: How to Download Disbursal Report
Step-by-Step Guide to Download Your Disbursement Report 1. Sign in to your GoGo Xpress account 2. Navigate to the Earnings tab 3. Click the “Download Report” button 4. Choose the date range 5. Receive your report
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Delivery -
GoGo Tips & Tricks: What to do if you haven’t received your package but status is already delivered?
Receiving a notification that your GoGo Xpress package has been delivered, only to discover that it is nowhere to be found, can be incredibly frustrating. Here are steps you can take to resolve the issue and locate your missing package: 1. Check Your Phone Messages Sometimes a package can be marked as delivered when the […]
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GoGo Tips & Tricks: What to do if you received a fake item?
If you suspect that the product you received is not authentic or differs from what was advertised on the seller’s website, please report it through our Contact Us page. Our Customer Care team will investigate the matter. Here is a step-by-step guide to reporting a fake item: Note: If a refund is approved, only the […]
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Delivery -
GoGo Tips & Tricks: Delivery Attempts and Why They Fail
What is a delivery attempt and what are the most common reasons for unsuccessful deliveries? What is a Delivery Attempt? A delivery attempt occurs when a delivery rider tries to deliver a package to the recipient’s address provided by the customer. If the recipient is unavailable, a second attempt is often made. What Happens if […]
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Driving E-Commerce Success
Our satisfied customers say it best. Be part of our eCommerce Partners today! HERE ARE A FEW OF OUR PARTNERS. We are delighted to share our experience with GoGo Xpress, which has truly been nothing short of satisfactory. Their platform is not only straightforward but also easy to navigate. Placing orders through their API is […]
Delivery
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Delivery -
GoGo Tips & Tricks: What to do if you haven’t received your package but status is already delivered?
Receiving a notification that your GoGo Xpress package has been delivered, only to discover that it is nowhere to be found, can be incredibly frustrating. Here are steps you can take to resolve the issue and locate your missing package: 1. Check Your Phone Messages Sometimes a package can be marked as delivered when the […]
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Delivery -
GoGo Tips & Tricks: Delivery Attempts and Why They Fail
What is a delivery attempt and what are the most common reasons for unsuccessful deliveries? What is a Delivery Attempt? A delivery attempt occurs when a delivery rider tries to deliver a package to the recipient’s address provided by the customer. If the recipient is unavailable, a second attempt is often made. What Happens if […]
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Delivery and Rider -
What You Need To Know About Rating Sellers and Riders with GoGo Xpress
Feedback plays an essential role in any business and industry. For GoGo Xpress, we always aim to provide the best service possible so that customers can continue to experience consistent quality service, and we can help promote trust among Buyers, Merchants, and Rider Partners. Our rating system exists to encourage a good environment when transacting […]
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Delivery and Editor's Pick -
GoGo Xpress Packaging Guidelines
Whether you’re looking for general guidelines for packing day-to-day shipments or specific guidelines for specialty items, you can find them here. Please note that GoGo Xpress customers must strictly follow the terms and conditions implemented. Refer to ANNEX 4 Cargo Restrictions, Prohibited Goods, and Packaging Policy. Product Grouping Overview and General Guidelines For Shopee Sellers Shopee […]
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Delivery and Editor's Pick -
Parcel Tracking 101
These days we’re always looking for the safest and fastest way to deliver and receive items we order from sellers. We can’t help but feel a sense of “kilig” once we click “add to cart” and know our order is on its way! To make sure you know where your items are located, here’s our […]
Merchant
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Editor's Pick and Merchant -
How Does Cash on Delivery Work and Why It’s Important
Are you planning to run a small online business? Or maybe you already have one and your products are all set but you’re not sure how to handle your end-to-end payments? While Filipinos have definitely adapted to digital payments with the rise of mobile wallets and contactless payments, it’s not until 2025 that the country […]
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Editor's Pick and Merchant -
The search is on for GoGo Xpress’ 12.12 Top Seller Awardees!
The search for the first GoGo Xpress 12.12 Top Sellers is on! Go above and beyond this 12.12 and get a chance to be one of our awardees for our first GoGo Xpress 12.12 Seller Awards! All GoGo Xpress Sellers who transact from December 9 to 12, 2022 are eligible in this program. Winners […]
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Editor's Pick and Merchant -
5 Online Selling Tips with GoBenta
E-commerce is changing significantly with the shift in buyer behavior these past months with the country transitioning to a post-pandemic world. Business owners have to adapt while properly managing their time and processes to ensure sustaining their growth. Sometimes a little help is all you need to push you further and make your way through […]
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Merchant -
The Ultimate Checklist for Shopify Shipping in the Philippines
The continuous rise of e-commerce in the country has led many Filipinos to switch their businesses online, especially for the tech-savvy internet market where everything is just a click away. If you’re a small business owner, Shopify is definitely the right platform to build your negosyo online providing you with powerful tools that can help […]
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Editor's Pick and Merchant -
Go For Better Benta With Our Hassle-Free Social Selling Tools!
In the year 2022, e-commerce is only getting bigger with more shoppers online and more ways to reach out to different audiences. With 87% of internet users in the Philippines using shopping apps, having your own online store and creating a presence on the internet through social media is definitely important in growing your business. […]
Rider
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Delivery and Rider -
What You Need To Know About Rating Sellers and Riders with GoGo Xpress
Feedback plays an essential role in any business and industry. For GoGo Xpress, we always aim to provide the best service possible so that customers can continue to experience consistent quality service, and we can help promote trust among Buyers, Merchants, and Rider Partners. Our rating system exists to encourage a good environment when transacting […]
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