- General Terms Of Service
- ANNEX 1 Registration Policy
- ANNEX 2 Privacy Policy
- ANNEX 3 Product Quality Policy
- ANNEX 4.1–4.2 Cargo Restrictions, Prohibited Goods, and Packaging Policy
- ANNEX 4.3–4.8 Cargo Restrictions, Prohibited Goods, and Packaging Policy
- ANNEX 5 Merchant Behavior and Communications Policy
- ANNEX 6 Order Processing, Pickup, and Store Drop-off Policy
- ANNEX 7 Delivery Policy
- ANNEX 8 Disbursal Policy
- ANNEX 9 Service Guarantee Policy
- ANNEX 10 Claims Policy
- ANNEX 11 Fraud Policy
- ANNEX 12 Merchant Quality Policy
- ANNEX 13 Definition of Terms
- ANNEX 14 Return-To-Shipper (RTS) Policy
- Annex 15 Instant Delivery Terms of Service
ANNEX 13 Definition of Terms
For purposes of the Terms, the following terms have the following meanings:
- Account: refers to the accounts created by the user of the Services in order to use and access the features of the Service. We may make available to you the ability to create different types of accounts with different features.
- Associated Account: refers to other accounts created using information similar to Your registration information.
- Business Day: refers to weekdays and shall exclude weekends, public holiday, special non- working days, and other days when the banks in the City of Makati are closed.
- Claims: All complaints, claims, or other issues arising from You use of the Services.
- Disbursal: refers to the act of distributing or disbursing the Earnings to You, pursuant to the Terms.
- Earnings: refers to the proceeds from the sales (that are actually paid by Your Buyers) conducted by You through the Service, minus any fees, charges, and other amounts due from You, including amounts subject of the offset right granted to Us.
- Fulfillment Partner: refers to the riders or other third party logistics service providers that perform any portion of the transport, delivery and/or shipment of the Items.
- Item: refers to the goods or products being sold or offered for sale by You to Buyers through the Services.
- Package: refers to the object containing the Item in which the latter will be delivered through the Service.
- Personal Information: refers to any information whether recorded in a material form or not, from which the identity of an individual is apparent or can be reasonably and directly ascertained by the entity holding the information, or when put together with other information would directly and certainly identify an individual.
- Registration Information: refers to the data inputted by You upon registration to the Service.
- User-submitted Information: refers to all data inputted by You while using the Services, including personal information pertaining to You or Your Buyer. This includes Your or Your Buyer’s First Name and Last Name, Email, Mobile Number, address, bank information, e-money wallet information, payment information, product description, and all other supplementary information that the Service requires.
